Pick one client workflow with clear rules, repeated work, and a measurable outcome.
MSP offer outline
Sell a client-ready AI plugin package
A practical offer for MSPs helping clients turn valuable operating knowledge into installable AI plugins that work across Claude, Codex, Copilot Cowork, and custom agents.
What MSPs can sell
A packaged AI implementation offer, not loose prompts
Many clients already have the hard part: policies, templates, approvals, system context, and judgment from experienced staff. The MSP offer is to turn that knowledge into a product the client can install inside the AI tools their team already uses.
The first sale should be narrow. Pick one process with repeated work and clear review points, then package the client knowledge into a plugin that can be observed, evaluated, versioned, and improved.
Suggested first pilot
One client, one workflow, one plugin version
Package the client's policies, templates, checks, and system access into a small plugin specification.
Ship a first version across the client's chosen harness, such as Claude, Codex, Copilot Cowork, or a custom agent.
Measure usage, errors, reviewer changes, and outcome quality before selling the next plugin package.
Example packages
Client plugin packages an MSP could take to market
Law firms
Legal intake
Matter intake rules, precedent checks, conflict prompts, document routing, and partner review gates.Accountancy teams
Month-end review
Close checklists, variance rules, approval paths, evidence capture, and review notes for client files.Service teams
Support triage
Ticket classification, escalation policy, known-fix lookup, SLA checks, and CRM update guidance.Regulated operators
Compliance evidence pack
Policy controls, evidence requests, system connectors, reviewer checklists, and audit-ready summaries.Where Telvine fits
Define once, ship across harnesses, improve with evidence
- Map the plugin product and its Skills, tools, connectors, hooks, MCP servers, and assets.
- Keep client knowledge out of ad hoc prompts and inside versioned plugin components.
- Capture metadata-only production traces, usage, errors, feedback, and eval results.
- Give MSPs evidence for renewal, expansion, and the next client plugin package.
Next step
Use this as the softer CTA before the webinar
Ask prospects if they want the MSP offer outline first, then invite the warmer ones to the webinar once the date is set.