Telvine webinar for MSPs

Help clients package domain knowledge as AI plugins

A practical session for MSP leaders who want to help clients turn valuable internal know-how into installable plugins that work across Claude, Codex, Copilot Cowork, and other agent harnesses.

Date to be confirmedRemote sessionFor MSP owners, MDs, vCIOs, and commercial leads
Client knowledgeAgent Plugin
Client inputsPoliciesTemplatesDecision rulesSystem access
TInstallable pluginSkills, tools, connectors, hooks, MCP servers
Runs insideClaudeCodexCopilot CoworkCustom agents
ObserveEvaluateVersionImprove

Why this session

Clients have domain knowledge. MSPs can help turn it into software.

The near-term opportunity is not asking every client to become an AI platform team. It is helping them package the valuable rules, context, checks, and system access they already rely on into a plugin their staff can use inside the AI tools they are adopting.

We will focus on client use cases: where the knowledge lives, what should become a Skill, what needs a connector or tool, and how to make the output measurable enough to improve.

What MSPs will leave with

  • How to spot client domain knowledge that is valuable enough to package.
  • How a plugin differs from a prompt library, automation, or one-off agent workflow.
  • How Skills, connectors, tools, hooks, and MCP servers fit inside one installable product.
  • How Telvine helps define the product once, ship it across harnesses, measure production use, run evals, and improve versions with evidence.

Client examples

What client plugins can look like

Legal intake

A law firm turns matter intake and precedent checks into a plugin its team can run from Claude or Codex.

Month-end review

An accountancy client packages month-end review rules into a plugin that works across its preferred AI tools.

Quote readiness

A construction firm captures quote-readiness checks so project teams can run the same review every time.

Admin triage

A healthcare administrator turns internal triage policy into a plugin without exposing source documents in prompts.

The model

Agent harnesses are the new operating systems. Plugins are the apps.

Every computing wave reorganizes work around a new operating system, and a new unit of software runs on top of it. Mainframes had jobs. PCs had applications. Phones had apps. The browser had web apps.

The agent harness - the runtime that wraps a model with its loop, tools, and context, like Claude Cowork, Claude Code, or Codex - is the next operating system. The product distributed on it is the Agent Plugin: an installable package of Skills, tools, connectors, hooks, MCP servers, and other capabilities that does real work.

Every mature software ecosystem eventually grows observability, evals, versioning, and release control. Telvine is that layer for agent plugins and Skills: the place you define the product and its capabilities once, ship them across harnesses, measure what happened in production, run evals, and improve each version with evidence.

Register interest

Want the invite when the time is set?

Email us and we will send the final date, short agenda, and any preparation notes once the session is scheduled.

Email ralph@telvine.com